Building an RFP-like process into any project planning
This was my first time submitting to a formal RFP process. Building out the proposal was a challenge for me, as it was not something I've done before. The benefit to going through this process was that I had an extremely clear understanding of the project goals & deliverables, as well as the project timeline. I would consider using an RFP format in the future for any project as an alignment tool. View RFP Submission
Crafting a research presentation sometimes IS the point
This was the first project where I had to do a formal presentation of research findings, and I loved it. The process of crafting a presentation really helped me to internalize the insights pulled from user interviews and the analytics. If the project timeline allowed, I would aim to build this step into my future research & design workflow. View Research PresentationLife isn't always pixel-perfect
As a detail-oriented designer, it can be frustrating at times when the finished product doesn't reflect your "pixel-perfect" designs. But it's important to remember that not all projects budget in adequate space for this back and forth QA. I think I can do a better job mitigating this in the future by better communicating my expectations with the engineer(s) - in part by developing a more in-depth style & component guidelines as well as introducing some sort of design README document that lays out the areas I care the most about. Cross-cultural user interviews
Having the opportunity to conduct user interviews across different languages and continents helped improve the confidence I have in my interview skills. I've found I have a keen ability to put interviewees at ease quickly, allowing them to feel comfortable to open up about their problems & use cases in a natural way. I think this is one of my unique strengths as a designer, and I look forward to leaning more into this skillset in the future.